配送ポリシー

All products are packaged and shipped from Japan via FEDEX (it takes 7-10 business days). 

Failed Delivery or  Returned to Sender 

If your package cannot be delivered to the given shipping address due to incorrect or incomplete shipping address and/or phone number, the package will be returned to us at your expense.

If you are absent upon all delivery attempts, your package will be returned to us at  your expense.

The expense includes shipping costs and any duty and tax the package may have incurred; this amount will be deducted from the total of the amount to be refunded.

Damaged/Opened Box

If you receive your package, and it is damaged and/or opened, please take a photo of the damage before checking the contents inside. Please submit a claim via the courier used to ship your order. Please also contact us at c@searoomlynn.us

Lost Packages

Sea Room Lynn is not responsible for any stolen/lost packages that have been signed for. Customers will absorb the costs of stolen/lost parcels.